FAQS

WHERE ARE OUR OFFICES?

MAIN OFFICE: Carrer BISBE SEVER num 20 in MAO, 30 METERS FROM THE BUS STATION IN MAO. THERE ARE BUSES THAT LEAVE/RETURN FROM THE AIRPORT TO THE BUS STATION CONTINOUSLY. IT ONLY TAKES 10 MINUTES (4,5 KM DISTANCE TO/FROM THE AIRPORT).

CIUTADELLA OFFICE: Carrer DE LA PAU num 66 in CIUTADELLA.
WE ONLY HAVE AVAILABLE TO RENT CLASS A 49cc or CLASS C VIP HONDA SCOOPY SH 125cc ABS.

HOW TO FIND OUT THE EXACT PRICES?

FILL IN THE FORM INDICATING DATES, TIMETABLE AND MOTORBIKE'S CYLINDER CAPACITY YOUR REQUEST, ALSO THE OFFICE WHERE YOU WOULD LIKE TO COLLECT/RETURN THE MOTORBIKE. THEN PRESS THE BUTTON WHICH SAYS "REQUIRE QUOTE" AND AUTOMATICALLY WE WILL SEND YOU AN E-MAIL WITH THE ABOVE QUOTE AND INSTRUCTIONS ON HOW TO MAKE A BOOKING, IF YOUR ARE INTERESTED.

IF YOU WANT AN EXTRA DAMAGE COVERAGE, YOU CAN CONTRACT OUR FULL INSURANCE WITH EXCESS.

The full insurance with excess price for 49cc, 125cc and 300cc is 5€ each day of rent. The full insurance with excess price for 500cc is 7€ each day of rent. The excess for 49cc and 125cc is 250€. The excess for 300cc and 500cc is 350€.

WHAT IS INCLUDED IN THE PRICE?

THE PRICE INCLUDES: TWO HELMETS (WHICH ARE CLEANED AFTER EACH RENTAL), A PADLOCK, VAT, A MOTORBIKE TOP BOX, THIRD-PARTY INSURANCE, MOTORBIKE OIL FOR 49cc, 24 HOURS ASSISTANCE (FOR MECHANICAL FAILURE OF THE MOTORCYCLE).

SECOND DRIVER ARE INCLUDED.

NO EXTRA COST FOR FUEL. MOTORBIKES ARE HANDED OVER WITH HALF TANK OF FUEL AND MUST BE RETURNED IN THE SAME CONDICION. EXCEPT FOR 300cc AND MOTORBIKES WITH GEARS WHICH WILL BE HANDED OVER WITH A FULL TANK AND RETURNED IN THTE SAME CONDITION.

WHERE WILL THE MOTORBIKES BE HANDED OVER?

MOTORBIKES WILL BE HANDED OVER AND RETURNED IN THE SAME PLACE WHERE THE BOOKING INDICATES IT.

OUR MAIN OFFICE IS SITUATED NEAR TO THE MAIN BUS STATION IN MAO, CARRER BISBE SEVER NUM 20, REACHABLE FROM ANY PART OF THE ISLAND.

WITH TWO DAYS OF RENT OR PLUS, WE CAN PICK YOU UP WITH ONE OF OUR VANS, INDENTIFIED AS "MOTORENT MENORCA", FROM THE AIRPORT OR THE CITY OF MAO, WITHOUT EXTRA COST. PLEASE, TO ASK FOR AVAILABILITY.

WE HAVE A DELIVERY AND RETURN SERVICE THROUGHOUT THE WHOLE ISLAND. IT CARRIES A CHARGE ACCOTDING TO ZONES AND SCHEDULES. PLEASE TO ASK FOR AVAILABILITY.

THE SCOOTERS FROM OUR CIUTADELLA FLEET ONLY CAN BE DELIVERED AND RETURNED IN THE CIUTADELLA OFFICE.

AEROPUERTO, ¿Te venimos a buscar? - AIRPORT, Shall we pick you up?

WHEN YOU LAND, YOU WILL BE DIRECTLY TO THE DOWN FLOOR "ARRIVALS". YOU HAVE TO GO TO THE TOP FLOOR "DEPARTURES" AND GO OUTSIDE, IN THE STREET. WE WILL BE WAITING FOR YOU, WITH A WHITE VAN WELL IDENTIFIED AS MOTORENT MENORCA, AND ONE OF OUR COLLEAGE WILL BE WEARING A BLACK T-SHIRT WITH OUR LOGO. WE WILL PICK YOU UP AND WE WILL DRIVE YOU TO OUR MAIN OFFICE, CLOSE TO THE CITY CENTER OF MAO. IN CASE OF YOU COME BEFORE THE HOUR, PLEASE WAIT FOR US. WE WILL BE THERE ON TIME OF YOUR BOOKING.

THE LAST DAY OF YOUR RENT, YOU CAN RETURN THE MOTO AT THE AIRPORT. OUR PARKING AREA IS IN THE MAIN CAR PARK OF THE AIRPORT. 

MOTORBIKE DEPOSIT

IT IS NECESSARY TO PAY A RENTAL DEPOSTI/BOND. THIS CAN BE PAID EITHER BY CREDIT OR DEBIT CARD, OR IN CASH. THIS AMOUNT WILL BE RETURNED AFTER CHECKING OVER THE MOTORBIKE’S CONDITION.

DEPOSIT OF 100€ FOR MOTORCYCLE 49cc OR 125cc - DEPOSIT OF 250€ FOR MOTROCYCLE 300cc OR 500cc.

WHAT HAPPENS IN CASE OF A BREAK DOWN?

WE HAVE A 24 HOURS ASSISTANCE FOR REPAIRS AND IF IT IS NECESSARY WE WILL SUBSTITUTE FOR ANOTHER MOTORBIKE.

HOW CAN I MAKE A RESERVATION?

WEB:

FIRST OF ALL YOU HAVE TO FILL THE FORM (INDICATING DATES, TIMETABLE AND DELIVERY/RETURN PLACE) MAKE CLICK OVER "QUOTE" AND YOU CAN SEE THE AVAILABILITY AND PRICES FOR EACH CATEGORY OF MOTORBIKES.

AFTER THAT, YOU CAN CHOSE YOUR CATEGORY AND, DOWN OF THE PRICE, YOU HAVE TO FILL ANOTHER FORMULAR WITH YOUR PERSONAL DETAILS ( NAME AND SURNAME, TELEPHONE NUMBER AND E-MAIL), CROSS OVER "TERMS AND CONDITIONS" AND CLICK OVER "SEND QUOTE NOW".YOU WILL RECIBE AN E-MAIL WITH THE DETAILS OF YOUR RENT. YOU SHOULD MAKE CLICK OVER "PAY NOW BY CREDIT/DEBIT CARD" TO CONFIRM YOUR BOOKING.

TELEPHONE:

YOU CAN CONTACT WITH US BY TELEPHONE OUR NUMBER IS (0034) 971 35 11 42 FROM MONDAY TO SATURDAY (MORNINGS FROM 09:00H TO 13:30H AND EVENINGS FROM 16:30H TO 20:00H) AND SUNDAYS FROM 10:00 TO 13:00.

WE EXPLAIN YOU YOUR BUDGET AND IF YOU ARE AGREE WE WILL ASK YOUR FOR YOUR CARD DETAILS AND WE WILL MAKE A CHARGE OF 50€ TO CONFIRM THE RESERVATION. AFTERTHAT WE WILL SEND YOU THE BOOKING FOR E-MAIL.
 ONCE IN MENORCA YOU HAVE TO PAY THE RENT LESS 50€.

HOW CAN I PAY THE RENTAL AND THE DEPOSIT OF MY MOTORCYCLE?

WHEN YOU MAKE YOUR RESERVATION THROUGH ONE OF OUR WEBSITES YOU CAN MAKE THE PAYMENT BY SECURE GATEWAY DIRECTLY TO THE BANK. ONCE IN MENORCA YOU WILL PAY THE REST OF THE RENT AND THE DEPOSIT, IN CASH OR BY CARD (DEBIT OR CREDIT). WE DO NOT REQUIRE CREDIT CARD!

IF THE RETURN OF YOUR MOTORCYCLE IS OUT OF OFFICE OR OUT OF OFFICE HOURS, IT IS INDESPENSABLE TO MAKE THE PAYMENT OF THE DEPOSIT WITH CARD TO EFFECT ITS RETURN.

WHAT DOCUMENTATION DO I NEED TO RENT A MOTORBIKE?

YOU HAVE TO BRING WITH YOU YOUR DRIVE LICENSE AND YOUR PASSPORT OR ID CARD.

FOR A MOPED 49cc: DRIVE LICENSE CLASS AM or A1 or A2 or A or B. YOU HAVE TO BE OVER 18 YEARS OLD.
FOR A MOTO OR SCOOTER 125cc: DRIVE LICENSE CLASS A1 or A2 or A or B+3years. YOU HAVE TO BE OVER 21 YEARS OLD.
FOR A MOTO 300cc: DRIVE LICENSE CLASS A2 or A. YOU HAVE TO BE OVER 21 YEARS OLD.
FOR A MOTO 500cc: DRIVE LICENSE CLASS A2 or A. YOU HAVE TO BE OVER 25 YEARS OLD.

FOR HIRE WITH US, DRIVING EXPERIENCE (MOPEDS, MOTOS OR SCOOTERS, IS NEEDED. YOUR SAFETY IS OUR PRIORITY.